Weight Watchers (WW) is a well-liked weight reduction program that has been a pacesetter within the business for greater than 4 a long time. It assigns a degree system to completely different meals to assist its members reduce down on their calorie consumption, keep a nutritious diet, and drop some weight.
Many Weight Watchers prospects use the Weight Watchers app to log meals and water consumption, exercise, sleep, and use the burden tracker, plus uncover nutritious and scrumptious recipes. One other nice advantage of a WW membership is the native conferences the place you’ll be able to join with others to share your experiences and search help to your weight reduction journey.
Whereas many grow to be life-long members of this system, others might finally cancel their subscriptions for numerous causes. They might have met their weight-loss objectives or discovered that this system doesn’t match their wants or price range.
If you happen to, too, want to cancel your WW membership, you’re in the best place.
On this complete information, we take you thru the way to cancel the Weight Watchers program in several methods: on-line, by cellphone, by e-mail, and thru iOS and Android apps. We may even reply a number of the most often requested questions on canceling Weight Watchers memberships.
Let’s dive in.
How To Cancel Your Weight Watchers Membership On-line
There are numerous methods to cancel your Weight Watchers companies and request the cancellation of your subscription. Canceling your subscription on-line is the quickest approach to finish it with out trouble.
How do I cancel my Weight Watchers membership on-line? Listed here are the 4 steps you might want to observe to finish your on-line subscription:
1. Log in to Your Account
First, head to the official Weight Watchers website and log in. Click on on the person icon on the highest proper nook of the homepage and enter your registered e-mail tackle or username.
Click on Subsequent and enter your password.
2. Go to Your Profile
You a drop-down hyperlink within the high proper titled “account.” Whenever you click on on the dropdown, click on on “settings” to see your full settings web page.
Scroll down the web page to the Account & Billing part. There you’ll discover a hyperlink to “cancellation choices.” Click on that hyperlink to be taken to the cancellation web page.
On the cancellation web page you’ll see completely different choices that can try to forestall you from canceling your membership. However on the high there might be some textual content with a hyperlink you’ll be able to click on to cancel instantly.
3. Comply with the Directions
Subsequent, click on by the prompts in your display screen. Comply with the cancellation directions and select to cancel:
- Please inform us the explanation you’re canceling
- Affirm your subscription and cancellation possibility.
These particulars will assist the Weight Watchers customer support crew perceive why you’re canceling. Fill out the cancellation kinds with all of the wanted data.
Then, you’ll see a notification in your display screen in regards to the cancellation of your subscription. Additionally, you will get a cancellation affirmation e-mail quickly after.
As you undergo the cancellation course of, take screenshots of the necessary particulars and preserve them as a report. They might turn out to be useful in case you face disputes with Weight Watchers sooner or later.
4. Cancel Your Pay as you go Month-to-month Membership Card
If you happen to signed up for a Weight Watchers month-to-month pay as you go membership card, you need to cancel it, too. There’s a separate cancellation kind for it. You’ll discover this type underneath the Weight Watchers web site’s Assist part.
Can I cancel Weight Watchers on-line and get a refund? Sure, the corporate offers you a refund for all unused free weeks remaining within the month-to-month go.
Word that it might probably take as much as two weeks for Weight Watchers to course of your cancellation request. If you happen to don’t get a affirmation e-mail by then, don’t fear; ship them a message to observe up.
How To Cancel Your Weight Watchers Membership by E-mail
If you happen to want to cancel your WW membership by e-mail, observe these directions.
You’ll must submit an e-mail cancellation kind to customerservice@weightwatchers.com that features the next private data:
- Your identify
- Deal with
- E-mail tackle
It could possibly take as much as 72 hours for an e-mail cancellation request to undergo. You’re going to get an e-mail confirming the cancellation inside every week of the shape submission.
If you don’t get a response by then, it’s greatest to repeat the method.
How To Cancel Your Weight Watchers Membership by Telephone
If you happen to want to cancel your subscription by cellphone, name Weight Watchers’ customer support crew at 800-651-6000.
Comply with the steps under:
- Don’t look ahead to explanations as it’s going to solely waste time. Press any quantity to get to the prompts.
- If you happen to’re an present member enter your date of beginning and billing tackle when prompted.
- Press 5 to cancel. You’ll be transferred to a customer support consultant.
- Await the connection.
- When you connect with a consultant, stay agency however well mannered all through the dialog. As within the case of on-line cancellations, the consultant might try to influence you with various plans to proceed your membership and preserve you from canceling. Inform them firmly and calmly that you just solely wish to cancel your subscription.
- The consultant will ask you to your billing and account particulars. Maintain this data readily available so you’ll be able to rapidly full the cancellation request.
- Lastly, you’ll get a cancellation reference quantity from the consultant—you need to use it for future reference.
- Additionally, you will get a affirmation message about your cancellation request. If you happen to don’t get one in every week or so, name Weight Watchers once more to confirm the cancellation of your membership. Maintain your reference quantity readily available earlier than you name.
How To Cancel Your Weight Watchers Membership on iOS
The right way to cancel Weight Watchers on iPhone? If you happen to bought a Weight Watchers subscription by Apple’s App Retailer, you need to finish your membership plan through your Apple ID.
- First, open Settings in your iOS system.
- Click on in your Apple ID particulars.
- Click on on Subscriptions to view your whole lively membership plans.
- Select WW Weight Watchers and click on Cancel Subscription.
If you happen to can’t discover the app’s identify in your record of subscriptions, you might want to terminate your membership on Weight Watchers’ website or name its customer support division.
Or, you’ll be able to cancel immediately within the app in case you didn’t buy the subscription by Apple’s App retailer. On this case:
- Open the app.
- Login in case you aren’t already.
- Click on the profile hyperlink within the high proper nook.
- Then click on the gear icon within the high proper to entry settings.
- Scroll right down to the underside and click on on “handle my account.”
- Select the choice “cancel my account” to be dropped at the cancellation web page.
How To Cancel Your Weight Watchers Membership on Android
If in case you have an Android system and acquired your WW subscription from the Google Play Retailer, you might want to cancel the membership plan within the Play Retailer app.
- Launch the Play Retailer and faucet in your profile icon or the hamburger menu button symbolized by three horizontal bars.
- Click on on the Funds & subscriptions possibility, adopted by Subscriptions. In some units, it could be Subscriptions after which Handle Subscriptions.
- Click on on WW Weight Watchers Reimagined and select the Cancel Subscription button. There’s additionally an choice to Maintain Subscription in case you alter your thoughts.
- The Play Retailer will ask you the explanation for ending your membership. Click on on the explanation that matches yours from the accessible choices, or click on Decline to reply. Lastly, click on the Affirm Cancel Subscription button.
Or, you may also cancel immediately within the app similar to with Apple:
- Open the app.
- Login in case you aren’t already.
- Click on the profile hyperlink within the high proper nook.
- Then click on the gear icon within the high proper to entry settings.
- Scroll right down to the underside and click on on “handle my account.”
- Select the choice “cancel my account” to be dropped at the cancellation web page.
How To Cancel Your Weight Watchers Membership in Particular person
If you happen to favor to cancel your Weight Watchers membership in individual, you may also achieve this. Merely observe these three easy steps:
1. Inform Your Assembly Chief About Your Want to Cancel the Membership
Let your WW assembly chief or any workers member know that you just wish to cancel your subscription. They might give you alternate options that can assist you get pleasure from a greater expertise. They might additionally share instruments and assets that can assist you work in your weight-loss objectives with out having to attend conferences.
- If in case you have benefited from the burden loss program, however it not fits your schedule or price range, your chief might recommend the OnlinePlus or Private Teaching plans—they’re cheaper and extra versatile.
- In case your want to cancel stems from being unable to fulfill the weight-loss objectives you set, you’ll be able to ask your chief for assist to establish the roadblocks and supply options.
- If you happen to’re agency about canceling your membership, say so calmly and immediately. Inform management and workers that you just’re not on the lookout for alternate options and solely want to cancel.
- Subscribers of the eTools subscription plan or month-to-month go can’t cancel their memberships in individual. It should be carried out by the web site, e-mail, or snail mail.
2. State Your Causes for Canceling the Subscription
The assembly chief might ask about your causes for canceling your membership. Be upfront in your dialog and inform them firmly that you just’re not all in favour of discussing different subscription plans or alternate options.
If price range is the first constraint in persevering with your Weight Watchers membership, your chief might advocate extra inexpensive plans or packages. You possibly can contemplate these different choices or proceed along with your cancellation.
3. Inform Your Chief That You Received’t Attend Future Conferences
- If you happen to haven’t signed up for a web based subscription and as an alternative pay weekly to attend WW’s native conferences, inform your chief that you just wish to depart this system and won’t take part in additional conferences.
- Lifetime members who’ve met their objectives don’t must pay a price to attend conferences so long as they persist with their goal weight. In addition they must attend weigh-ins each month. In the course of the month-to-month weigh-in, inform your chief about your plan to finish your subscription and that you just received’t be going to weigh-ins anymore.
How To Cancel Your Weight Watchers Membership By Mail
Weight Watchers not helps cancellation by the mail. It’s greatest to cancel on-line or over the cellphone utilizing the steps above.
Weight Watchers Cancellation FAQ
Are weight watchers cancellations prorated?
When you terminate your WW membership, you can not take part in conferences or get pleasure from different options even earlier than WW confirms your cancellation request after two weeks. In case your pay as you go month-to-month go has any unused, full weeks, you’ll obtain a full refund.
However in case you’re canceling a pay as you go financial savings subscription plan, will probably be canceled as soon as the preliminary plan interval ends. The precise date depends upon the plan you signed up for. So, you’ll should proceed paying all of your charges till then.
For members who cancel multi-month dedication plans earlier than the top date, be aware that WW levies an early termination price to their payments.
If you happen to joined Weight Watchers with a particular pricing supply and wish to cancel it, achieve this earlier than the supply’s finish date or renewal date. In any other case, you’ll not get a prorated refund, or you might have to cough up an early termination price.
If you happen to cancel your WW membership inside 14 days of buy—the free trial or cooling-off interval—you’ll obtain a full refund. Simply ensure to take action not less than 24 hours earlier than the top date. In any other case, chances are you’ll get charged for the subsequent fee cycle.
Can a weight watchers membership be paused?
You possibly can’t pause your WW subscription. Nevertheless, you’ll be able to restart your account anytime by renewing your subscription. Lifelong members don’t must pay a price, offered they attend the weigh-ins each month and keep their goal weight.
By utilizing the identical login particulars when rejoining, you’ll get entry to your previous Weight Watchers knowledge, so you may get again to monitoring your progress.
To resume your subscription, do it on-line as an alternative of by the app. It’s because it may be tough to entry customer support with app purchases and change your membership plan later.
Remaining Ideas
You possibly can cancel Weight Watchers by numerous strategies, whether or not on-line, in individual, and even by snail mail. Select the tactic that’s most sensible for you so that you just don’t should stress about canceling your subscription.
