Welcome to CX on Tour — a week-long, on-demand digital occasion that includes our distinguished engineers, subject-matter consultants, and IT executives from Cisco CX and our companions.
There’ll be roundtable panel discussions, blogs, and multimedia content material – all centered on buyer expertise. Get your backstage cross now and prepare to rock with us!
Tour Cease #1 – Drive Buyer Expertise Success
You need enterprise outcomes and buyer experiences that matter. We mix human and digital intelligence with easy, transformative options that get you to your targets sooner. On Monday, October third, we’ll host a roundtable dialogue with the Buyer Expertise Professionals Affiliation’s CEO Greg Melia, and board member, Stacey Nevel, VP of Buyer Expertise at Prudential Monetary, joined by Cisco CX’s Buffy Ransom, SVP & GM of World CX Facilities, and Lewis Taylor, VP Cisco Buyer Expertise. We’ll additionally characteristic content material centered on driving buyer expertise success.
Tour Cease #2 – Empower Hybrid Work
See how Cisco CX providers assist you ship a holistic Hybrid Work expertise. Empower your folks to work wherever extra effectively, securely, and conveniently. On Tuesday, October 4th, Distinguished Engineer Paul Giralt, Cisco CX, joins Alistair Wildman, SVP Buyer Expertise Americas, Cisco CX, for a dialogue on creating the most effective expertise to your workers in a hybrid world. Content material centered on hybrid work methods and buyer tales will probably be featured.
Tour Cease #3 – Supercharge Innovation with AI and Automation
Cisco CX lets you convey the ability of automation and AI-driven insights to proactively clear up issues sooner and ship extra dependable buyer experiences. On Wednesday, October fifth, Chris Dexter, VP, CX, Technical Help Heart Buyer Expertise, Cisco CX, joins Smit Gupta, Sr. Director Product Advertising and marketing, for a dialogue on driving IT effectivity with automation and digital insights. We’ll spotlight buyer tales and content material centered on automation, innovation and ease.
Tour Cease #4 – CX and Reimagine Functions
Reimagine how your staff and ours can design, develop, and deploy purposes to ship distinctive buyer experiences and for higher enterprise impression. On Thursday, October sixth, Stephen Elliot, VP, IDC, joins Joe Byrne, CTO, AppDynamics, and Chris Rittler, VP Product Administration, Cisco CX, to debate accelerating the journey to full-stack observability. We characteristic content material on digital agility, FSO, and digital expertise.
Tour Cease #5 – Redefine Safety
Your group faces rising and evolving safety threats, larger and extra danger, poor efficiency, and generally costly penalties. Learn the way Cisco CX helps you construct, evolve, and defend your safety technique. We’ll share tendencies which can be shaping cybersecurity at this time in a roundtable panel dialogue that includes Zane West, Sr. Director, CX Safety Product Administration, and Marc Carney, Safety GTM Observe Lead, Cisco CX, and supply buyer examples, white papers, and different content material that can assist you develop and implement your cybersecurity technique.
It’s time to grasp how CX can get your group to the outcomes you want sooner. CX on Tour may also help you get began.
Bear in mind to enroll and
We will’t wait to go out on tour with you!
Earlier than the tour begins, in case you’re an present Cisco buyer, you may be part of the colourful neighborhood of Cisco buyer advocates to construct connections, entry business information, and discover peer insights. Use your Cisco login and get began with Cisco Insider Advocates at this time.
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